Mac Install Dropbox



Download Dropbox to get the most out of your account, including computer backup. Use the desktop app to keep all your content together in one place: files, folders, and now backups of your Mac or PC. PC and Mac backup made easy. Oct 24, 2016 The prime reason why I like to keep Dropbox in Favorites is to be able to access it a bit easily. Here is how you can quickly add this cloud-based app to Favorites in Finder on your Mac. How to Add Dropbox to Favorites in Finder Sidebar on your Mac. First off, open Finder on your Mac.

  • Note, if you get a popup saying that Dropbox needs to be quit before uninstalling, you can exit Dropbox by making use of steps 3 and 4 in the Manual Installation above. App Cleaner & Uninstaller will give you a warning if any files could not be removed. To remove the specific files manually, click on the Show in Finder button.
  • How to set up and use Dropbox, Yosemite OS X, El Capitan OS X, Macbook pro, iMac, macbook air, macbook, macbook retina display, macbook retina display 2, ma.

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How to download and install the Dropbox desktop app

Once installed, you’ll be prompted to either sign in or create a new account.

How to install the desktop app with admin privileges

The Dropbox desktop app requires admin privileges to run with full functionality on your computer. This enables multiple different core features of Dropbox, including:

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  • Sync icons that show the sync status of files and folders
  • Right-click context menus for taking quick actions in Dropbox
  • Access to Smart Sync
Mac

For the vast majority of users, the desktop app is automatically installed with admin privileges. However, if you didn't install with admin privileges you can follow the instructions below to do so.

Note: If you don't have admin rights on your computer (for example if you're using a work computer), you may need to ask your IT department for help.

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Install the Dropbox desktop app with admin privileges

  1. If you already have Dropbox installed, uninstall the application.
  2. Open the installer.
    • Do not right-click, and do not command-click Run as an Administrator
  3. Follow the instructions in the install wizard.
    • If you’re asked for an administrative username and password, enter them or contact your administrator to sign in.
    • If you’re not asked for an administrative username and password, you’re already an admin on your computer.
  4. Complete the installation and sign in to Dropbox.

Smart Sync and admin privileges

Some Dropbox users will have access to Smart Sync. If you have access to this feature, check that Dropbox is installed with admin privileges on each computer where the feature will be used.

Depending on the policies at your organization, your team members may be able to install Dropbox with admin privileges on their own. If not, they may need the assistance of your IT team.

Why does the Dropbox desktop app for Mac require Keychain access?

Keychain is a password management system for Mac. Dropbox requires access to your Keychain to help verify your account and to provide another layer of security over the Dropbox app preferences.

  • To grant Keychain access to Dropbox, click Allow or Always Allow (recommended for seamless access) when prompted to do so from Mac.
  • Clicking Deny will result in a 'Couldn't start Dropbox' error message. For security reasons, Dropbox will not start without access to your Keychain.

Dropbox For Mac

What is the Dropbox Web Helper for macOS?

Dropbox Web Helper supports the Dropbox user interface on Mac computers. It only runs when the desktop app is running. Dropbox Web Helper is an independent process, so it may start and stop at different times than the desktop app. If you adjust your firewall or antivirus software for Dropbox, we recommend similar adjustments for Dropbox Web Helper.

If the Dropbox app on your computer won’t install, the simplest solution is to try downloading the full installation instead of the regular installation.

  • They both install the Dropbox app, but the full installation doesn’t require an internet connection

Install Dropbox On My Computer

Troubleshooting for failed installation of the Dropbox app on your computer

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  • Make sure your antivirus software or firewall isn’t blocking the installation
    • If it is, you can manually configure your firewall to work with Dropbox using this guide
    • If you see a “Cannot establish a secure connection” error message, follow this guide
  • Make sure your computer meets the minimum system requirements to run the Dropbox app
  • Make sure you’re installing the latest version of the Dropbox app
    • Find and install the latest version of the Dropbox app for your devices or operating system
  • If you’re trying to run Dropbox on a corporate network (an organization’s WiFi), make sure it’s supported
  • If you’re using a Dropbox Business account, contact your team admin and make sure they’ve approved your device for installation

Note: If you’re not the administrator on the Mac computer you’re trying to install Dropbox on, and you’ve tried these troubleshooting steps, you may need to install manually.

Why can’t I use Dropbox on a corporate network?

The Dropbox app may not install or sync on corporate networks. If you’re not sure if Dropbox is supported on your corporate network, contact your organization's network administrator to find out.

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Some corporate networks are behind HTTP proxy servers that use NTLM authentication. Dropbox currently doesn't support this kind of proxy authentication. However, some users have reported some success using an intermediate proxy, such as NTLMAPS or cntlm, to get Dropbox running on their network.